By cancelling your subscription you are actually cancelling the automatic renewal feature associated with your subscription. By successfully cancelling the automatic renewal feature associated with your subscription you will still receive the remaining shipments associated with your purchase.
Step 1: Log in to your account, click HERE.
Step 2: Scroll down to Your Subscription(s) and click Edit.
Step 3: Scroll down and click on Cancel Subscription.
Step 4: In the Cancel Your Subscription view, please choose a reason why you are cancelling and give us an explanation. (Note: The feedback provided in this step is not a formal request and is more a survey. If you wish to receive a response from our team, please send us an email using the email address provided below.)
Step 5: Then click Yes, Please cancel. The cancellation of your subscription's automatic renewal feature is confirmed and complete. To double-check that your cancellation was successful, please check the email associated with your subscription to see if you received a cancellation confirmation notification. If you did not receive this notification to your email address associated with your subscription, please email us to confirm.
When cancelling your subscription, you will still receive the remainder of Night In Boxes shipments associated with your most recent paid subscription or renewal. Cancellation of your subscription will not automatically trigger a refund for previously purchased subscriptions. If you have experienced an issue with your initial purchase, please contact us at firstname.lastname@example.org.
The cancellation of your subscription to prevent a renewal must occur PRIOR 7:00 PM EST (8:00 PM EST during daylight savings) on the 27th of the final month of your subscriptions term.
Don't see the answer to your question? Click on the "Support!" button on the lower, right side of your screen to contact our Customer Experience team.